FAQs about your rehabilitation in Switzerland.

A rehab clinic specializes in the medical and therapeutic aftercare following acute illness or surgery. While hospitals primarily handle acute care, rehab clinics support patients to restore their physical, mental and social capabilities step by step.

Following admission, an individual therapy plan is produced which combines medicine, nursing and specialist therapies. Patients benefit from close interdisciplinary cooperation and modern technologies. The aim is to restore independence and quality of life as quickly as possible.

We offer a customized, intensive treatment program from Monday to Saturday. The number and duration of treatments is based on your medical diagnosis, your capacity, and the goals of your therapy.

After admission, your exact treatment plan will be determined with our interdisciplinary team to ensure the best-possible holistic treatment. Usually, there are 4 to 6 treatments from Monday to Friday and 2 to 3 on Saturdays.

The earliest possible admission date depends on the department concerned and the status of your documentation (e.g. medical reports, insurance cost approval). Waiting times are usually between 7 and 10 days.

As soon as we have all the necessary documents, we will inform you of the earliest possible admission date.

Our staff all speak German, French and English. In addition, there are several other languages spoken, like Croatian, Russian and Italian. We will clarify whether your language is represented among our specialist staff. Should this not be the case, we work with interpreters or translation devices, as required. 

All of our centers are well located and offer many interesting excursions and wellness opportunities for patients and their relatives, depending on their state of health. The International Office will happily put together suitable excursions when you are here.

We support you to travel to our clinic safely and smoothly. Depending on where the patient lives and their health status, we can organize transport on request – such as by patient transport.

Please let us know as soon as possible about your travel wishes so we can find the best and safest solution for you.

Families and children are very welcome. Staying overnight with the patient in their room is generally free of charge as we firmly believe that a familiar social environment supports recovery.

The only exceptions to this are severe medical cases for whom being accompanied is not possible due to medical or nursing reasons.

Please discuss your plans with us early on so we can arrange the appropriate accommodation.

Yes, there are several accommodation options for relatives. Apartments are available nearby for an additional charge. We also work with hotels in the area and can negotiate accommodation at preferential rates.

Please contact us early on so we can support you with planning.

Relatives can stay overnight in your room for free. If you would like separate accommodation, the International Office can support you to find a suitable solution.

Costs depend mainly on the severity of the condition and the individual’s needs. Additional expenses may be incurred for translators or transportation, for example.

We will provide transparent information at an early stage in the form of a written quote so you can accurately estimate the costs before treatment starts.

In many cases, health or accident insurance covers the costs of rehab when prescribed by a doctor. International patients should clarify the terms and conditions with their insurer. Our international team will happily support you to clarify cost approval with your insurer and take care of residence permits.

In our experience, many insurers will cover the costs of rehab, especially international and Germany private insurers – as long as it is prescribed by a doctor. The costs are partially or fully covered in this case. We will clarify the costs covered with your insurer free of charge.

No, the European Health Insurance Card (EHIC) usually does not cover any costs of a rehab stay. In most cases, a special cost agreement from your health insurance company is required for the cost of rehabilitation to be covered.